Plain summary
This website (omnicurephysio.com) uses Google measurement tools, and only with your consent. Until you click Accept in the cookie banner, no analytics or advertising cookie is set. Beyond that, the only personal information Omnicure Physio processes from this site comes when you reach out to us directly through the contact channels below.
What we collect on this site
We use Google Tag Manager to run measurement tags for Google Analytics and Google Ads. They help us understand how the site is used and whether our advertising brings people to the clinic. What runs depends on your choice in the cookie banner:
- If you accept, Google tools may set cookies and collect usage data tied to your browser: pages viewed, clicks on booking and contact links, approximate location, and device and browser information.
- If you reject, or simply ignore the banner, no analytics or advertising cookie is set. The Google Tag Manager script still loads and sends limited, cookieless signals to Google, which include your IP address. Google uses them for aggregate statistical modeling without identifying you (Google Consent Mode v2).
Your choice itself is stored in a small first-party cookie (oc_consent) for 180 days. It is strictly necessary to remember your decision and contains nothing else. Standard web server logs (IP address, timestamp, requested URL, user agent) are retained briefly by our hosting provider, Cloudflare, for security and operational purposes. They are not used for marketing.
When you click through to a third-party service
Several links on this site send you to services we don't control. When you follow one, you are subject to that service's privacy policy:
- Online booking. Opens our ClinicMaster portal. ClinicMaster collects the information you enter to schedule and manage your appointment.
- Phone and WhatsApp. Initiates a call or chat using your device's default app. We receive whatever information you choose to share in that conversation.
- Social media links. Instagram and Facebook collect data per their own platform policies once you arrive on their site.
- Maps. Our Contact page includes a Google map that loads only after you click "Load map." Until you do, no request is made to Google. Once you load it, Google may process your IP address and set cookies.
Information you share with us directly
If you contact us by phone or WhatsApp, or if you book through ClinicMaster, the information you provide is used to respond to you, schedule your care, and maintain your clinical record. Personal health information collected during treatment is governed by Quebec's Act respecting the protection of personal information in the private sector (Law 25) and is handled under the standard policies of our clinic, which we provide on request.
Changing or withdrawing your consent
You can change your choice at any time through the "Cookie preferences" link in the footer of every page. Withdrawing consent stops collection in this browser from that point on; it does not delete data Google has already collected. To exercise access or deletion rights over that data, see Google's privacy policy.
Your rights under Law 25
Quebec law gives you the right to:
- Know what personal information we hold about you
- Access and correct that information
- Withdraw consent for uses you previously agreed to
- Lodge a complaint with the Commission d'accès à l'information du Québec
Contact us about privacy
For any privacy question or to exercise the rights above, reach our Person in Charge of the Protection of Personal Information by phone at (514) 313-6877.